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As continuation of the recently launched General Insurance Code of Practice 2020, Parts 9 & 10 informs you about Caring for Vulnerable Customers
In this module you will explore the parts of the General Insurance Code of Practice* that relate to how to support customers experiencing vulnerability and Financial Hardship. This is part of the release by the Insurance Council of Australia in 2020 and came into effect on 1 July 2021.
*This course should be completed in one sitting, as answers may be lost.
Upon completion of this course you will be able to:
This e-learning module is accredited with 0.3 NIBA CPD/ ANZIIF CIP points.
At the end of the module you can register that you have completed the module with a 85% pass rate so we can issue you with a Certificate of Completion.
No pre-requisites.
Entry level or refresher course.
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